The HCR is a former manager that dealt with all relations of customers, so queries that cannot be dealt with by High Ranks were passed onto the HCR. They also made sure tickets are cleared within the correct time to avoid delays. Finally, this manager was the person who updated SCR's social media.
How to get this rank
Currently, there is no way to get this rank.
List of Head of Customer Relations
|No.||User||Status||Reason for Resignation||Dates Served|
|1.||cg7033||Promoted||Promoted to Relations Director||10 September 2019 - 27 October 2019|