Concourse Information Boards (also referred to as CIB) are special electronic boards that display all the approaching trains at the station they are serving. They were added in version 1.3.17 along with the Next Generation upgrade of the Class 350 and Class 357. Two types of CIB can be found across the network. One of the variants displays one train per board, but all of its information is included, such as a list of its next stops. This variant is always found in sets of multiple boards so more than one approaching train can be shown. The second type of CIB is a single board that displays all the approaching trains in a list with a limited amount of information on each train.
- When there are no trains for a board to display, they show the message "Please Check Timetable for Services".
- A handful of stations do not have Concourse Information boards. These stations are Woodhead Lane, Houghton Rake, Elsemere Pond, East Berrily, Beaulieu Park, Water Newton, Edgemead, Newry Harbour, Newry, Eden Quay, Faraday Road, Morganstown Docks, Whitney Green, Greenslade, Ashlan Park, James Street, Airport Terminal 2 and Airport Terminal 3.
- As of Patch 25 (1.3.25), you can now click on a concourse information board to zoom in for easier viewing.
- In V1.4.4, a second variant Concourse Information board was installed in every Directors and Managers' office rooms in Stepford Central station.